How it works
Ordering is simple — and you can't get it wrong
You choose the gate you love and we take care of everything technical. There's no payment when you order, we take the final measurements ourselves, and we handle every safety detail. Here's exactly how it goes.
The journey
Six steps from idea to installed
Build your gate online
Choose a design, your rough size, automation and any extras, and see a firm, itemised price straight away. No waiting days for a quote.
Place your order — no payment
When you're happy, place your order online. Nothing is taken from you at this point; it simply tells us you'd like to go ahead.
We visit and take the measurements
We come to your home, take the exact measurements ourselves and risk-assess the entrance for safety. This is the step that means you can't get the size, clearance or safety wrong — we do it, not you.
We make it to measure
Your gate is built to your exact opening by experienced craftsmen, galvanised and powder-coated where specified, and prepared with its automation and safety devices.
We install and commission it
We fit it properly and squarely, wire in and set up the automation, then force-test and certify it to current gate-safety law — and show you how it all works.
Aftercare and guarantee
You're covered by a lifetime guarantee on the metalwork, a 3-year automation warranty and a 12-month installation guarantee. We're a short drive away if it ever needs us.
Paying for it
You pay in four simple stages
No large lump sum, and nothing at all until after we've measured up. The cost is spread across the job as it progresses.
| Stage | When | What it covers |
|---|---|---|
| 50% | To confirm your order and start work | Taken after the site visit, once measurements are agreed and your gate goes into the schedule. |
| 20% | When your gate goes into manufacture | As fabrication begins and materials are committed. |
| 20% | On delivery, before installation | When your finished gate arrives and installation is booked in. |
| 10% | On completion | Once it's installed, working and you're happy — the final balance. |
The promise, in one line
You choose the design and rough size; we measure, risk-assess, make, install, force-test and guarantee it. The only thing you have to get right is liking the gate.
No. Placing an order online takes no payment at all. The first stage payment is only taken after we've visited, measured up and agreed everything with you.
They don't need to be. The size you choose online is only to give you a price. We take the real measurements ourselves on the site visit before anything is made, so there's nothing technical for you to get right.
Yes. Up to the site visit there's no commitment and no payment. We'll only start work — and take the first stage payment — once you've confirmed you want to go ahead.
It varies with the design and our schedule, but we'll give you a realistic timeline at the site visit, from making through to the installation day, so you know what to expect.
Yes. Every automated gate is risk-assessed, fitted with safety edges and photocells, force-tested and certified to BS EN 12453, and supplied with its full technical file and declaration of conformity.